THE COMPANY’S QUALITY SYSTEM

Kesälahden Maansiirto Oy’s quality system covers all stages of our contract work in all its forms.

The quality system currently in effect is the third version on a system developed based on several years of experience and internal and external evaluations. The development of our quality system is a constant process whereby we guarantees that it is updated and we are able to ensure ourselves opportunities for the managed adopting of new work methods and machinery.

Our quality system consists of two parts:

1. Quality Manual
2. Action and Work Instructions

The quality manual is the principal document of the quality system; it describes the updating, functioning and development of the quality system. The quality manual includes a comparison of the structure of the quality system to the ISO – 9002 standard.

The manuals and work instructions have been recorded in the way matters are taken care of. The members of the company’s quality group have participated in the compilation of the instructions and all the instructions have been deal with in joint meetings of the supervisors; at these meetings all the participants have had opportunities for influencing the contents. As the company’s contracting operations extend to cover new fields of construction, instructions concerning the new activities will be developed for the quality group to approve. Furthermore, development needs become apparent in other ways; e.g. via the examination of deviation reports, internal quality system reviews, via reviews by the management, following customer feedback. Work instructions set out in detail the method to be applied in the work. The work instructions include work safety and environmental protection.

The contents of the action and work instructions are as follows:

100. Company management and administration
200. Marketing
300. Proposal procedure
400. Procurements
500. Special Departments
600. Production Preparations
700. Production
800. Warranty

The company’s quality group, appointed by the board of directors, is responsible for the updating and development of the quality system. The quality manager, who is responsible for the development of the system at the practical level following proposals put forward by the quality group, acts as the chairman of the quality group.

A management review is conducted at the meetings of the quality group 1 – 4 times per year, and these are points in time when the managing director checks the state of the quality assurance. The quality manager and the other members of the quality group report to the managing director any deviations which have happened on the construction sites, internal quality system reviews, audits performed by external parties, and feedback given by customers and the company’s own staff since the previous review. Should the aforementioned reviews reveal several similar problems (caused by the same circumstances), or individual problems whose cause of can be eliminated, appropriate corrective actions shall be taken.

These corrective actions can be as follows:

• Development of the quality system (more detailed presentation of instructions, development of new instructions)
• Staff training (in the use of machinery and plant, materials and software, new legislation, regulations and directives, work methods, etc.)
• Developing of work methods (introduction of new materials, machinery and plant)
• Procurement of new machinery and plant (earthmoving machinery and plant, measuring devices, information technology, etc.)
• Employment of additional staff (work stages requiring specialist know-how)
• Use of consultants (e.g. planning, measuring, laboratory, and other such studies)

The contents of remedial measures, persons in charge, timetables and follow-up for the implementation of the measures are agreed upon in connection with management reviews. The quality manager prepares a follow-up list of the agreed measures, and this list is filled in indicating the measures, the agreed implementation time, and the person in charge. Once a particular measure has been implemented, it is signed and dated on the list. The next management review will then deal with the said list and recognise the practical effects of corrective actions. The aforementioned procedure assures the continued efficiency of operation of this improvement action.

Every employee of Kesälahden Maansiirto Oy is responsible for the functioning and practical implementation of the quality system.

Tielaitoksen siltakeskus (the National Department of Roads, Bridge Centre) has audited our quality system in connection with construction site audits on 6.10.1995, 22.7.1998, 28.9.1999, 20.11.2000 and 22.9.2004. On 20.3.2000, Project Management Consultants Andament Oy conducted a quality plan review concerning bridges in S1, S2 and S3 belonging to contract Kt 65 Ylöjärvi - Kyrönlahti.

he National Department of Roads’ Production’s Project and Surfacing Unit audited road construction contract Vt 5 belonging to the Humaljoki project. We belong heard to Class 2 of bridge constructors (medium-large or demanding bridge contracts) approved by the National Department of Roads and also to Class 1 of bridge-repair contractors (Large and demanding bridge-repair contracts) approved by the National Department of Roads . Furthermore, we have been certificated by Rakentamisen Laatu ry (RALA, a national construction quality assessment body.